Michelin Connected Fleet has integrated an artificial intelligence (AI) assistant into its MyConnectedFleet platform, enabling fleet managers to query operational data through natural language to retrieve fuel consumption reports, driver performance analysis, and vehicle maintenance status. The tool is now available to customers in 10 countries across Europe and North America.
In just a few seconds, artificial intelligence gives fleet managers immediate answers to their operational questions, saving them hours of manual research.
Integrated into the MyConnectedFleet web platform, the Michelin AI Assistant provides access to insights based on fleet usage data, making fleet management simpler and more efficient, it adds.
By transforming data into directly actionable insights, it accelerates decision-making and makes a tangible contribution to improving operational performance.
Interested in real-life conditions, the Michelin AI Assistant enables users to submit queries such as: “Generate a report showing which drivers in my fleet have been the most fuel-efficient this month”; “Which trucks in my fleet require tire maintenance?”; “How many vehicles are currently off the road?”; or “What is the cost of my fuel consumption this month?”
Designed as a closed system that guarantees data confidentiality, it aims to reduce complexity and support fleet managers in their day-to-day work.
The AI assistant acts as a true partner for managers of heavy goods vehicle (HGV), passenger transport and light commercial vehicle (LCV) fleets, providing insights into fuel consumption, driver behaviour and journey-related data. New features will gradually be added to the solution, based on customer feedback.
Key benefits include: direct access from the MyConnectedFleet web portal; immediate answers — whether to quick questions about safety or costs, or to more complex requests such as generating reports and identifying trends, in text or visual form; insights based on real-time data.
In addition to enhancing the fleet manager experience, the AI assistant can be combined with other solutions — intelligent onboard cameras, patented technologies for automatic tyre wear inspection, or underinflation alerts — to fit within a comprehensive, consistent approach focused on their practical needs in the age of artificial intelligence.
A Michelin Connected Fleet survey of more than 400 fleet operators in France and the UK found that 78% believe AI will reshape the sector.